Reference

Terms and Conditions That Apply to Your menang7 Account

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out what we expect from you and what you can expect from us.

Account holder obligationsDANA, OVO, GoPay wallet rulesDispute and closure processJurisdiction-dependent accessAccount security standards

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HOW WE HANDLE THIS

Account Security, Data, and Your Rights Under These Terms

Our obligations to you are not just procedural — we built the account and payment flow around practices that keep your data and wallet access secure. Here is what that looks like in practice across the four areas that matter most.

Account Security

Your account is protected by OTP verification at login and at the point of any wallet change. We do not store your DANA, OVO, or GoPay PIN — only a tokenised reference is held.

Data Handling

We collect only the data needed to verify your identity and process withdrawals. Wallet data tied to your GoPay or OVO account is not shared with third parties outside of the payment verification chain.

Account Closure Rights

You can request account closure at any time through live chat or the in-account Help section. Any verified balance will be returned to the wallet used for your most recent deposit before closure is confirmed.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account, raise it in writing via email or live chat. We will review it against the version of the terms that was live at the time of the interaction.

What These Terms Cover and How They Apply

menang7 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction between you and menang7 — account creation, deposits, withdrawals, gameplay, and any communication with our support team. By completing registration, you confirm that you have read and accepted these conditions in full. We reserve the right to update these terms at

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any time; the version published on this page is always the current one, and continued use of your account after any update means you accept the revised terms. Eligibility to hold an account depends on your location and local law. We do not extend service where
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local regulation prohibits it. Your account is personal and non-transferable — sharing login credentials, running duplicate accounts, or using another person's wallet to fund your balance are all grounds for immediate suspension. When you deposit through DANA, OVO, or GoPay, the transfer is subject to both
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these terms and the individual policies of your e-wallet provider. Withdrawal requests go through a verification step where we check that the receiving wallet matches the one used for deposits — this is an account-security measure, not an added delay. Any dispute must be raised with
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our support team within the timeframe stated in the disputes section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about a specific clause, need to raise a dispute, or want to request an account change, our support team handles all of it. Reach us through any of the three channels below — have your account ID and the wallet you use for deposits ready so we can resolve your query without back-and-forth.

Your Questions About These Terms, Answered

These are the questions we hear most often about how the terms work in practice. If something is not covered here, contact our support team directly via live chat or email.

We may update these terms at any time. The date at the top of this page reflects the latest version. Continued use of your account after a change means you accept the updated terms.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and will result in both accounts being suspended and any balance being withheld pending review.

Withdrawals are sent only to the wallet verified at registration. If your wallet has changed, contact support before requesting a withdrawal so we can run the correct verification step first.

Submit your dispute via live chat or email within the period stated in the disputes clause. Include your account ID, the transaction or round reference, and the wallet involved — DANA, OVO, or GoPay.

Access depends on local law and is available only where local regulations permit it. It is your responsibility to confirm that accessing the platform is lawful in your location before opening an account.

Accounts are strictly personal and non-transferable. Sharing your login, allowing another person to deposit via their own GoPay into your account, or assigning your account to someone else all breach these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoMenang7 Glossary InfoFAQ InfoPrivacy Policy

Terms and Conditions That Apply to Your menang7 Account

Account Security, Data, and Your Rights Under These Terms

Account Security

Data Handling

Account Closure Rights

Requesting Term Changes

How to Reach Us About These Terms

Your Questions About These Terms, Answered

01 Do these terms change, and how will I know?

02 Can I hold more than one account on menang7?

03 What happens if my DANA or OVO wallet does not match the one I registered with?

04 How do I raise a dispute about a transaction or game round?

05 Is access to menang7 available everywhere in Indonesia?

06 What are the rules around sharing or transferring my account?

Terms & Conditions

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