Reference

How menang7 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through DANA, OVO or GoPay, and use our lobby — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data disclosureYour right to access or delete dataDirect contact for data requests
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menang7 How menang7 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across every layer of your account — from the moment you log in with your OTP to the point your DANA or OVO withdrawal is verified. This section outlines the four key areas where your privacy is actively managed: data encryption, cookie controls, retention limits and your rights over your own information.

Encryption and Transmission Security

All data you send to us — including account credentials and GoPay payment references — travels over encrypted connections. We do not store raw wallet PINs or full payment credentials on our servers.

Cookie Use and Your Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

We keep your account data for as long as your account is open. After closure, we retain only what applicable law requires, then delete the rest. You can request early deletion in writing.

Your Access and Correction Rights

You have the right to ask what data we hold, to correct anything inaccurate, and to request deletion where law allows. We verify your identity first, then action the request promptly.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about how your data is used, want to request a copy of what we hold, or need to update something on your account, our support team handles these requests directly. Reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or through our official contact form. We respond to data-related requests as quickly as we can, and we will confirm receipt of your request so you know it is being handled.

Live Chat Access live chat directly from your account dashboard. Data queries are handled by our support team and confirmed with a reference number.
Email Support Send your data request or privacy question to the email address listed in your account settings. We acknowledge all requests and follow up with next steps.
Contact Form Use the contact form on our site to submit a formal data access or deletion request. Include your registered email so we can verify your identity before acting.

Common Questions About Your Data at menang7

These are the questions we hear most from people who want to understand exactly how their information is handled. Each answer is specific to how menang7 operates — not a generic template response.

We collect your name, email address, date of birth and contact details at registration. If you deposit via DANA, OVO or GoPay, we also log transaction references for account security purposes.

We do not sell or share your personal data with third parties for their own marketing. We may share data with payment processors like DANA or OVO only to complete your transaction.

Contact our support team via live chat or the email address in your account settings. Include your registered email so we can verify your identity before sending any data.

Yes. Send a written deletion request through our contact form or support email. We will remove your data where permitted by applicable law after verifying your identity.

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can disable non-essential cookies through your browser settings at any point.

We retain only what applicable law requires after account closure. Once that retention period ends, your data is deleted. You can request early deletion by contacting our support team.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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